Draft policy. This content is a starting draft and must be reviewed and approved by the business owner before launch. Items in [square brackets] still need real details.
Dispatch location
Orders are packed and dispatched from our base in Badvel, Andhra Pradesh, India.
Shipping coverage
We aim to ship across India. Delivery is subject to serviceability by our courier partners. You can check your PIN code on any product page or at checkout.
Shipping charges
Shipping charges are shown at checkout before you place your order. [Final shipping rates and any free-shipping threshold to be confirmed.]
Delivery timelines
Delivery time depends on your location and the courier. An estimated delivery date will be shared once your order is dispatched. [Processing and delivery timelines to be confirmed.]
Damaged or missing items
If your parcel arrives damaged or an item is missing, please contact us with your order ID and photos as soon as possible. [Reporting window to be confirmed.]